Privacy Policy – Nannyhomes

At Nannyhomes, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose and protect your information when you visit our website or use our services. By accessing or using Nannyhomes, you agree to this policy.

1. Information We Collect

• Personal Information: Full Name, Address, Contact Number, Email Address, CNIC/B-Form, Educational background and employment history, Profile pictures and references, Payment information.
• Child-related Information: Number of children, ages, care schedule preferences, and specific needs (medical, dietary, educational).
• Usage Data: IP address, browser type, device type, pages visited, session duration, and interaction data.

2. How We Use Your Information

• Match families with suitable nannies and tutors
• Process bookings, applications, and payments
• Verify identity and ensure safety of users
• Provide customer support and service updates
• Improve website functionality and experience
• Send notifications or promotional emails (optional)

3. Sharing and Disclosure of Information

• With matched families and service providers
• With third parties for background checks and payment processing
• When legally required or to protect rights/safety
• During business acquisitions or mergers (with notice)

We do not sell your personal data to third parties.

4. Data Protection and Security

We use secure servers, encrypted transactions, and role-based access control. Our team undergoes regular security training and audits. While we strive for full protection, no system is completely immune from online risks.

5. Your Rights and Choices

• Review or update your personal information
• Request account or data deletion
• Opt out of marketing emails
• Correct any inaccurate data

To make a request, contact us at support@nannyhomes.com.

6. Cookies and Tracking Technologies

We use cookies to understand user behavior, maintain sessions, and enhance your experience. You can manage cookies via your browser settings at any time.

7. Children's Privacy

We do not knowingly collect personal data from children under 13. Child-related data is only submitted by parents or guardians.

8. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on our website with the effective date. Continued use after updates indicates your acceptance.

9. Contact Us

If you have questions or concerns, feel free to reach out:

• Email: support@nannyhomes.com
• Phone: +92 306 0490165